Headquarters Contact
Indah Water Konsortium Sdn Bhd
(199101001452 (211763-P))
- No. 1, Jalan Damansara, 60000 Kuala Lumpur, Malaysia.
For billing enquiries:
Email contact:
- Corporate Communications Department for general enquiries.
- Registration Secretariat for contractor registration.
- WebMaster for comments on this website.
Customer Service Centres
Customer Services Centres
- Perlis
- Kedah
- Pulau Pinang
- Perak
- Selangor
- Kuala Lumpur
- Labuan
- Negeri Sembilan
- Melaka
- Pahang
- Terengganu
- Johor
- Kelantan
| Operational Area | MP Kangar |
| IWK Office | Kangar Loji Rawatan Berpusat Kangar, Jalan Raja Syed Saffi, 01000 Kangar. |
| Tel | 04 - 736 0828 |
| Fax | - |
| careas@iwk.com.my | |
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| Operational Area | MB Alor Star, MP Kubang Pasu, Padang Terap, Pendang & Yan |
| IWK Office | Alor Star Loji Pengolahan Enapcemar Berpusat Kota Setar (KSR169), Jalan Lencong Timur, Tanjung Bendahara, Alor Setar, Kedah Darul Aman. |
| Tel | 04 - 736 0828 |
| Fax | - |
| careas@iwk.com.my | |
| Enquiry & Payment Counter | No. 3-16 , Tingkat 3, Bangunan UTC, Kompleks MBAS, Jalan Kolam Air, 05675 Alor Setar, Kedah Darul Aman. |
| Tel | 04 - 736 0828 |
| Fax | -- |
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| Operational Area | MP Langkawi Bandaraya Pelancongan |
| IWK Office | Langkawi Lot 555 & 429, Kampong Sungai Menghulu, 07000 Kuah, Langkawi |
| Tel | 04 - 966 5828 |
| Fax | - |
| carelk@iwk.com.my | |
| Enquiry & Payment Counter | Lot 555 & 429, Kampong Sungai Menghulu, 07000 Kuah, Langkawi |
| Tel | 04 - 966 5828 |
| Fax | -- |
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| Operational Area | MP Sg. Petani, Kulim, MD Sik, Bandar Baharu & Baling |
| IWK Office | Sg. Petani Loji Rawatan Kumbahan Bandar Puteri Jaya (KMA288), Sg. Petani, Kedah Darul Aman. |
| Tel | 04 – 426 9758 |
| Fax | - |
| caresu@iwk.com.my | |
| Enquiry & Payment Counter | Loji Rawatan Kumbahan Bandar Puteri Jaya (KMA288), Sg. Petani, Kedah Darul Aman. |
| Tel | 04 – 426 9758 |
| Fax | -- |
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| Operational Area | MB Pulau Pinang |
| IWK Office | Pulau Pinang Loji Rawatan Kumbahan Georgetown (GRSTP), Jalan Jeti Jelutong, 11600 Pulau Pinang |
| Tel | 04 - 282 5828 |
| Fax | - |
| carepe@iwk.com.my | |
| Enquiry & Payment Counter | Loji Rawatan Kumbahan Georgetown (GRSTP), Jalan Jeti Jelutong, 11600 Pulau Pinang |
| Tel | 04 - 282 5828 |
| Fax | -- |
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| Operational Area | MP Seberang Prai |
| IWK Office | Seberang Prai RSTP Bukit Mertajam-Perda (SPI538), Lorong Perda Utama 13, Bandar Perda, 14000 Bukit Mertajam |
| Tel | 04 - 530 4929 |
| Fax | - |
| caresp@iwk.com.my | |
| Enquiry & Payment Counter | RSTP Bukit Mertajam-Perda (SPI538), Lorong Perda Utama 13, Bandar Perda, 14000 Bukit Mertajam |
| Tel | 04 - 530 4929 |
| Fax | -- |
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| Operational Area | MP Taiping, Kuala Kangsar, MD Gerik, Kerian, Selama, Pengkalan Hulu & Lenggong |
| IWK Office | Taiping Loji Rawatan Kumbahan Serantau Assam Kumbang Lot 12878, Persiaran Paduka Setia, Kampung Boyan, 34000 Taiping |
| Tel | 05 - 807 0828 |
| Fax | - |
| caretp@iwk.com.my | |
| Enquiry & Payment Counter | Loji Rawatan Kumbahan Serantau Assam Kumbang Lot 12878, Persiaran Paduka Setia, Kampung Boyan, 34000 Taiping |
| Tel | 05 - 807 0828 |
| Fax | -- |
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| Operational Area | MB Ipoh, MD Cameron Highlands |
| IWK Office | Ipoh C-G-8, Block C, Greentown Square, Jln Dato' Seri Ahmad Said, 30450 Ipoh, Perak. |
| Tel | 05-241 3600 |
| Fax | - |
| careip@iwk.com.my | |
| Enquiry & Payment Counter | LB 34, Pusat Transformasi Bandar Perak (UTC Perak), Off Jalan Dato' Onn Jaafar, 30300 Ipoh, Perak Darul Ridzuan. |
| Tel | 05-241 3600 |
| Fax | - |
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| Operational Area | MP Manjung, Teluk Intan, MD Tg. Malim, Tapah, Perak Tengah, Kampar, Batu Gajah |
| IWK Office | Manjung 125, Persiaran Venice Raya 1, Desa Manjung Raya, 32200 Lumut, Perak Darul Ridzuan |
| Tel | 05-6883964 |
| Fax | - |
| caremj@iwk.com.my | |
| Enquiry & Payment Counter | 125, Persiaran Venice Raya 1, Desa Manjung Raya, 32200 Lumut, Perak Darul Ridzuan |
| Tel | 05-6883964 |
| Fax | -- |
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| Operational Area | MP Klang, MD Kuala Selangor |
| IWK Office | Klang Lot 130,South Klang Valley Centralised Sludge Treatment Facilities,Jalan Banting Klang,42000 Klang,Selangor Darul Ehsan |
| Tel | 03 - 3122 8911 |
| Fax | - |
| careka@iwk.com.my | |
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| Operational Area | MP Subang Jaya & MD Kuala Langat |
| IWK Office | Subang Jaya Jalan TK 5/8, Taman Mawar, Kinrara, 47190 Puchong, Selangor |
| Tel | 03 - 5542 7828 |
| Fax | - |
| caresj@iwk.com.my | |
| Enquiry & Payment Counter | Loji Rawatan Kumbahan Serantau (SAM 272), Off Persiaran Perusahaan , Seksyen 23, 40000 Shah Alam, Selangor Darul Ehsan. |
| Tel | 03 - 5542 7828 |
| Fax | -- |
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| Operational Area | MP Selayang, Ampang Jaya & MD Hulu Selangor, Sabak Bernam |
| IWK Office | Gombak Loji Pengolahan Kumbahan GBK 254, Jalan Mutiara 1, Taman Selayang Mutiara, 68100 Batu Caves, Selangor |
| Tel | 03 - 6135 1491 |
| Fax | - |
| carego@iwk.com.my | |
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| Operational Area | MP Kajang, Sepang |
| IWK Office | Langat STP-A, Persiaran Sepang Off Persiaran Multimedia, 63100 Cyberjaya, Selangor. |
| Tel | 03 - 8318 5834 |
| Fax | - |
| carelg@iwk.com.my | |
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| Operational Area | MB Shah Alam & Petaling Jaya |
| IWK Office | Shah Alam Lot 14102, Persiaran Gerbang Utama, Bukit Jelutong, 40150 Shah Alam, Selangor |
| Tel | 03- 5542 7828 |
| Fax | - |
| caresa@iwk.com.my | |
| Enquiry & Payment Counter | Loji Rawatan Kumbahan Serantau (SAM 272), Off Persiaran Perusahaan , Seksyen 23, 40000 Shah Alam, Selangor Darul Ehsan. |
| Tel | 03-55427828 |
| Fax | -- |
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| Operational Area | DB Kuala Lumpur, Perbadanan Putrajaya |
| IWK Office | Kuala Lumpur Pantai Sewage Works, Jalan Pantai Dalam, 59200 Kuala Lumpur |
| Tel | 03 - 2284 7828 |
| Fax | - |
| carekl@iwk.com.my | |
| Enquiry & Payment Counter | (Payment Counter Only) T3-10, Tingkat 3, Bangunan UTC, Jalan Pudu, 55100 Kuala Lumpur. (care@iwk.com.my) |
| Tel | -- |
| Fax | -- |
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| Operational Area | Perbadanan Labuan |
| IWK Office | Labuan Mezzanine Lot 1,Bangunan Tabung Haji,Jalan Bunga Kesuma,P.O.Box 80305,87013 Wilayah Persekutuan Labuan. |
| Tel | 087 - 414 828 |
| Fax | - |
| carela@iwk.com.my | |
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| Operational Area | MP Seremban, Port Dickson, Nilai, MD Jelebu, Jempol, Kuala Pilah, Rembau & Tampin |
| IWK Office | Negeri Sembilan No. 29, 30-35 (Tingkat Atas), Jalan Dataran Kemuning 2, Senawang, 70450 Seremban, Negeri Sembilan. |
| Tel | 06 – 6789 055 |
| Fax | - |
| carens@iwk.com.my | |
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| Operational Area | MB Melaka Bandaraya Bersejarah, MP Alor Gajah, MP Hang Tuah Jaya, MD Jasin |
| IWK Office | Melaka Jalan Wisma Persekutuan, Lot 12043, Jalan Konvensyen Bulatan MITC, 75450 Ayer Keroh, Melaka |
| Tel | 06-2860075 |
| Fax | - |
| careme@iwk.com.my | |
| Enquiry & Payment Counter | Lot 3-05 & 3-06, Wisma UTC,Jalan Tan Chay Yan, Off Jalan Hang Tuah, 75300 Melaka |
| Tel | 06-2860075 |
| Fax | -- |
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| Operational Area | MB Kuantan, MP Temerloh, Bentong, MD Pekan, Rompin, Jerantut, Maran, Bera, Raub, Kuala Lipis |
| IWK Office | Pahang A1, Lorong Mat Kilau 24/1, 25100 Kuantan, Pahang Darul Makmur |
| Tel | 09-5177628 |
| Fax | - |
| careph@iwk.com.my | |
| Enquiry & Payment Counter | Bangunan UTC Pahang, Lot 2-15, Aras 2, Jalan Stadium, 25200 Kuantan, Pahang Darul Makmur. |
| Tel | 09-5177628 |
| Fax | -- |
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| Operational Area | MB Kuala Terengganu, MP Kemaman, Dungun, MD Hulu Terengganu, Marang, Besut & Setiu |
| IWK Office | Terengganu Lot 1081 - T, Jalan Sultan Sulaiman, 20100 Kuala Terengganu |
| Tel | 09 - 617 8838 |
| Fax | - |
| carekt@iwk.com.my | |
| Enquiry & Payment Counter | Lot PT 2854, Kawasan Perindustrian Chendering 21080 Kuala Terengganu Terengganu |
| Tel | 09 - 617 8838 |
| Fax | -- |
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| Operational Area | MP Batu Pahat, Kluang, Muar, MD Kulai, Labis, Segamat, Simpang Renggam, Tangkak & Yong Peng |
| IWK Office | Kluang Loji Rawatan Kumbahan, Taman Tasik Indah, 86000 Kluang, Johor. |
| Tel | 07-7716828 |
| Fax | - |
| careku@iwk.com.my | |
| Enquiry & Payment Counter | Loji Rawatan Kumbahan, Taman Tasik Indah, 86000 Kluang, Johor. |
| Tel | 07-7716828 |
| Fax | -- |
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| Operational Area | MB Iskandar Puteri, MB Johor Bahru, MB Pasir Gudang, MP Penggerang, MD Mersing, Kota Tinggi & Pontian |
| IWK Office | Skudai PTD 68151, Jalan Persisiran Sutera Danga 1, Taman Sutera Utama, 81300 Johor Bahru , Johor |
| Tel | 07 - 5114983 |
| Fax | - |
| caresk@iwk.com.my | |
| Enquiry & Payment Counter | 1. PTD 68151, Jalan Persisiran Sutera Danga 1, Taman Sutera Utama, 81300 Johor Bahru , Johor
2. Lot L3-UTC-13, Galleria @Kotaraya, Jalan Trus, 80000 Johor Bahru, Johor |
| Tel | -- |
| Fax | -- |
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| Operational Area | MP Kota Bharu Bandar Raya Islam, MD Bachok, MD Gua Musang, MD Jeli, MD Kuala Krai, MD Machang, MD Pasir Mas, MD Pasir Puteh, MD Tanah Merah & MD Tumpat |
| IWK Office | Kelantan Lot 188A, Seksyen 21 Jalan Tengku Ismail Off Jalan Telipot 15200 Kota Bharu Kelantan |
| Tel | 09 - 747 9505 |
| Fax | - |
| carekb@iwk.com.my | |
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Indah Water Training Centre
For more information about our training programs, please contact us at:
ASIAN SEWERAGE TRAINING, RESEARCH & INNOVATION CENTRE OF EXCELLENCE (ASTRICE) *Formerly known as Indah Water Training Centre
- Sg. Besi Regional Sewage Treatment Works, Lot 33519, Lebuhraya KL-Seremban, 57000 Bukit Jalil, Kuala Lumpur.
IWK Head Office
- No. 1, Jalan Damansara, 60000 Kuala Lumpur.
