 |
Click here for other language: |
|
|
Indah Water Konsortium (IWK), the national sewerage company, strives
to provide efficient and environmentally-caring sewerage services
to all Malaysians. These services are monitored and evaluated for
continuous improvements. |
| |
| Spills/Overflowing Manhole |
| Occasionally, the flow of wastewater in the underground
public sewerage pipelines is blocked by rubbish or solid waste/objects.
When this happens, the wastewater will overflow at the public manholes.
IWK is responsible for clearing the blockage in the sewerage pipelines
through the manholes using high pressured water hoses, high powered
vacuum and/or mechanical rodders within 24 hours from the time of
notification. You can help to prevent this overflow by not disposing
any solid waste in the toilet or the sewerage system within your premises. |
| |
|
| |
| Missing Manhole Cover |
Areas, which have a sewerage
system that is connected to a public sewage treatment plant would
have "manholes" along the
roads or sidewalks. Public manholes are covered with a round metal
cover made of cast iron and an embossed with "JPP" (Jabatan Perkhidmatan
Pembetungan), "Indah Water" or Local Authority's logo. There have
been many cases of the cover being stolen by unscrupulous individuals.
New manhole covers come with a hinge and lock to prevent theft.
IWK
will replace the missing cover within 12 hours from the time of
notification. |
| |
|
| |
| Blockage Within Premises |
|
The toilet will overflow or spill, if there is a blockage in the
internal sewerage pipelines within the premises or between the premises
to the nearest public manhole. This is usually caused by solid waste/objects
blocking the passage in the pipelines. Clearing of the blockage
will be performed through the drainage pipes in the "inspection
chamber" or the internal sewerage pipelines within the premises.
Inspection chamber can be identified from the one rectangular metal
cover, which is usually located outside the premises either in front,
at the back or side of the premises.
The service is rendered within 48 hours from the time of notification.
(Advance payment is required before the service is rendered) |
| |
|
| |
| Blockage at Public Sewerage Pipelines |
IWK is responsible for
maintaining the network of public sewerage pipelines for areas,
which have a sewerage system
that is connected to a public sewage treatment plant. The most
common problem encountered is blockage caused by rubbish/solid
waste, grease,
rubbles, grit, and occasionally damaged pipes. IWK will rectify
the problem within 24 hours depending on the type of objects blocking
the passage using high pressured water hose, high powered vacuum
and/or mechanical rodders. If there are broken pipes, IWK will
replace the
pipes and ensures minimal inconvenience to customers. |
| |
|
| |
| |
