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Dear Valued Customer, |
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| IWK Achievements & Plans |
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 As part of Indah Water Konsortium Sdn
Bhd's (IWK) initiative for the year 2002, the company is
taking a proactive approach to inform all valued customers
on its
efforts and achievements since IWK was entrusted with the
responsibility to manage and develop the country's sewerage
system. The company is also taking this opportunity to bring
to the attention of all valued customers the investment and
commitment that the company has undertaken to further improve
the quality of service for the benefit of all Malaysians.
Under the 8th Malaysia Plan, over RM1.5 billion
has been allocated for improvement of the sewerage systems
in the country. IWK is responsible for providing technical
expertise and project management support to ensure the projects
are implemented according to the approved plans. The plans
involve refurbishment of existing public sewage treatment
plants, construction of new public sewage treatment plants,
public sewerage pipes network, pumping stations and central
sludge facilities throughout the country.
For the year 2001, the company received encouraging
support from its valued customers who care about the cleanliness
of the environment and managed to collect higher sewerage
bill payments as compared to year 2000. The overall collection
for the year registered an increase of RM35 million or equivalent
to an increase of 32%. The positive result and trend of collection
has enabled the company to invest and commit in the following
programs: |
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| Human Resource |
 The total number of staff in the company
increased by 8% from 1,693 in the beginning of the year to
1,835 at the end of 2001. The increase in the total staff
force has enabled the company to embark on a fast-track program
to improve customer service. |
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| Paddle Wheel Aerators |
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RM326,000.00 were invested on the purchase
of 250 units of the aerators which were installed in oxidation
ponds, with odour problems, throughout the country. The company
plans to invest a further RM1 million in the Phase 2 project
to install paddle wheel aerators in oxidation ponds with odour
problems. |
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| Refurbishment and Building of
New Sewerage Systems |
 Since the Government took over the company
in June 2000, IWK has committed a sum of RM57.8 million to
build new sewage systems and refurbishment of existing sewage
treatment plants. Apart from IWK's commitment, the Government
through the Ministry of Housing and Local Government has
committed
RM123 million in 2001 for the building of new sewage systems
in the country. |
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| Sewer Cleaning Vehicles |
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RM2.6 million was invested in the purchase
of 4 units of Sewer Cleaning Vehicles to complement the existing
4 units. The vehicles are equipped with a heavy-duty vacuum
for clearing blockages and high-pressured jetting hose to
breakdown hardened grease and solid waste in the sewer pipelines. |
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| Box Vans |
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RM 3.5 million was spent on the purchase
of 50 units of the 'box' vans to facilitate our regular repair
and maintenance works at pumping stations, sewage treatment
plants and sewerage networks. The vans are all equipped with
temporary pumps, portable generators and complete set of
sewerage
tool kit. |
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In 2001, the total number of public sewage treatment
plants operated and maintained by IWK increased by 236 from
6,457 to 6,693. The length of the public sewerage network
maintained by IWK has also increased by 709 km from 9,236
km to 9,945 km.
For 2002, the company will continue to invest
in equipment, vehicles and refurbishment program to ensure
that the country's sewerage systems, namely the public sewage
treatment plants and sewerage networks, are operated and
maintained
systematically and professionally according the set guidelines
and procedures.
To fulfill all these responsibilities and obligations,
the company looks forward to the continued utmost support
of valued customers to settle their sewerage bills promptly.
We wish to thank you to all our valued customers
and together, we can keep our environment cleaner and healthier! |
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| Yours faithfully |
| On behalf of Indah Water
Konsortium Sdn Bhd |
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| Suhaimi Kamaralzaman
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| Chief Executive Officer
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